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Cannot open documents

Cannot open documents

GeoPete
New member | Level 2

Hi, when I click on the OPEN button for a document in my browser, nothing happens. Usually I am presented with options to edit the doc us MS Office apps or Google apps, but the Open button is just broken. It's broken on all docs, and different browsers. I cleared cookies and cache, and even rebooted. Is there an outage?

1 Reply 1

Re: Cannot open documents

Lusil
Dropboxer
Hi there @GeoPete, I'd be more than happy to help look into this with you. 

Since you've already tried some troubleshooting on this - great work by the way! - could you also have a look at this article which suggests a few reasons why it may not come up?

Let me know how it goes or if you have any trouble along the way, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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