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Cannot save photos or documents to dropbox on iPhone

Cannot save photos or documents to dropbox on iPhone

Elizabethschok
New member | Level 2

I used to be able to save photos from my library to a dropbox file.  But, now the dropbox is not showing up as an option.  What happened to it and does anyone know how I can get it back?

3 Replies 3

Re: Cannot save photos or documents to dropbox on iPhone

Jay
Dropboxer
Hi @Elizabethschok, thanks for joining the Community!

Are you able to see the Dropbox service as a location in the iOS Files app?

Could you try enabling it there to see if this helps?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Cannot save photos or documents to dropbox on iPhone

Elizabethschok
New member | Level 2

It is not in the files app either.  

Re: Cannot save photos or documents to dropbox on iPhone

Jay
Dropboxer
Have you tried enabling the Dropbox location by tapping Edit and adding it to the Files app?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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