Cannot select a word and go straight to it

[Renzo74]

hello, on the iOS app (both iphone anche ipad) is not possible to select a word (on the right list) to go directly at that word, it only go at the first or at the last, any solution?

thanks

R

[Lusil]

Hi there @Renzo74, thanks for posting your question here. 

Could you send me a screenshot of the issue, so that I have a better visual of it?

Are you trying to select a word from a file or a comment by any chance?

Any additional information would be super helpful. 

Cheers!

[Renzo74]

Hello @Lusil  thanks for reply,

please see the screenshot, if I touch a letter on the list (for ex. "F") the app only goes to the top, or to the bottom if I try to touch a lower letter, there is no way to go to a specific letter, only scrolling

I tried right now, it seems to work properly on the root directory, on a subdir it does not work

many thaks!

R

[Lusil]

I see, thanks for checking that out for me. 

In this case, we'd have to continue via email so that we can have a more in-depth look into things. 

Would it be alright if I reached out to you?

[Renzo74]

@Lusil no problem!

[Lusil]

I just sent you one, @Renzo74. 

Looking forward to hearing back from you!

[Renzo74]

hello,

unfortunately despite the updates the issue was never fixed 
disappointing!

[Renzo74 · Accepted solution]

problem solved (both iphone and ipad) with today update, many thanks!

[Renzo74]

it’s very boring but with last update the bug is comed back!

on ios apps (both iphone e ipad) it’s not possible to select a letter from the list on right side
for go directly to the file/directory named whit that letter

any solution?

@developers please take a look!

[Walter]

Hey @Renzo74, sorry to hear about this.

Could you please reinstall the mobile app on your devices and let me know if this persists?

In case it does, I'd be happy to have a further look internally, so please let me know and I'll send you an email to investigate.