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Cant upload files

Cant upload files

New member | Level 2



I am upload a file from my downloads folder into a folder in DB. I do this task multiple times a day. Now when I click on upload files and the box pops us to select a file. It keeps saying " Working on it". Ive tried this in Chrome and in IE. My computer is working fine in all other areas and Ive clearned the cache . Any suggestions or a fix..?  Thanks in advance

1 Reply 1

Re: Cant upload files


Hi there @ALCP; welcome to our Community!


I'm sorry to hear you're having issues with uploading files through our website. 


Could you please clear your browser's cache and let me know if you get any different results? 


Alternatively, you can try an incognito window with no extensions or plugins running. 


Should the issue persist, please send us a screenshot of the exact error you get so we can have a visual too. 



Community Moderator @ Dropbox

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