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Cant upload files

Cant upload files

Thomas94
New member | Level 2

I can't upload files to my works dropbox cus of storage full (exceeded). Do I need dropbox plus to be able to upload files to my works dropbox? 

3 Replies 3

Re: Cant upload files

Jay
Dropboxer
Hi @Thomas94, thanks for joining the Community!

If your account is overquota, then you would need a paid account to increase the quota on your plan.

Is it possible that you recently joined a shared folder which is greater than the quota on your account?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Cant upload files

Thomas94
New member | Level 2

Yes, ive put pictures for 16gb to the shared folder. So im kinda overquoted.
I didnt know you needed Dropbox Plus to place files on other peoples dropbox but I guess thats the answer?

Re: Cant upload files

Jay
Dropboxer
As you've discovered, shared folders take up quota on all active members' accounts.

If you only need to upload files to their account, you could ask them to create a file request for you to do so, without the files affecting your quota.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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