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Cartelle foto video audio tutto perduto (lost all audio, video and photo folders)

Cartelle foto video audio tutto perduto (lost all audio, video and photo folders)

Explorer | Level 4

Si è eliminato tutto

1 Accepted Solution

Accepted Solutions

Re: Cartelle foto video audio tutto perduto (lost all audio, video and photo folders)

Dropboxer

Ciao @Eolo1, mi dispiace sentirlo!

 

Giusto per chiarire, ti mancano tutti i file dal tuo account o solo alcune cartelle?

 

Se provi i passaggi descritti qui, sei in grado di ripristinare uno dei file / cartelle mancanti?

 

Posso anche suggerirti di controllare la tua pagina Eventi qui, per vedere quali azioni vedi relative ai file mancanti.

 

Fammi sapere cosa trovi!

-----

Hello @Eolo1, I'm sorry to hear about that!

 

Just to clarify, are you missing all files from your account, or just certain folders?

 

If you try the steps outlined here, are you able to restore any of the missing files/folders?

 

I can also suggest checking your Events page here, to see what actions you see related to the missing files.

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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View solution in original post

2 Replies 2

Re: Cartelle foto video audio tutto perduto (lost all audio, video and photo folders)

Dropboxer

Ciao @Eolo1, mi dispiace sentirlo!

 

Giusto per chiarire, ti mancano tutti i file dal tuo account o solo alcune cartelle?

 

Se provi i passaggi descritti qui, sei in grado di ripristinare uno dei file / cartelle mancanti?

 

Posso anche suggerirti di controllare la tua pagina Eventi qui, per vedere quali azioni vedi relative ai file mancanti.

 

Fammi sapere cosa trovi!

-----

Hello @Eolo1, I'm sorry to hear about that!

 

Just to clarify, are you missing all files from your account, or just certain folders?

 

If you try the steps outlined here, are you able to restore any of the missing files/folders?

 

I can also suggest checking your Events page here, to see what actions you see related to the missing files.

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Cartelle foto video audio tutto perduto (perse tutte le cartelle audio, video e fotografiche)

Explorer | Level 4
No tutto scomparso ormai ho capito che nessuno mi può aiutare, leggo che per ripristinare file cartelle o altro tocca pagare account business, però se le cartelle scompaiono non è giusto che uno non possa recuperarle,se si paga leggo che si possono recuperare fino a moltissimi anni addietro, mentre io che ho un semplice account mi spariscono tutte le cartelle files non posso fare niente per recuperarle, è triste! :disappointed face:
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