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Certain subfolders not appearing in Selective Sync

New member | Level 2
New member | Level 2

I have entire Dropbox subfolders on my desktop that do not appear on the dropbox website - they don't even appear in the Selective Sync as options to check/uncheck. Yet when I click the Folders icon in the desktop app, the missing folders are there.

How can this be?

 

 

Craig

 

PS - Yes, my desktop Act is synching - it just sunched a couple of new files moments agom and it's reporting "Up to Date"

1 Reply 1
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Re: Certain subfolders not appearing in Selective Sync

Dropboxer
Dropboxer

Hi @Craig J.1, welcome back to the Community! 

Could you send me a screenshot of the folders as they appear in your Dropbox folder (omitting any personal info)?

Can you rename any of the folders and see if this resumes syncing?  

Lastly, please let me know the version of the desktop app currently running. You can find this by hovering over the Dropbox icon on your menu bar/system tray. 

Thanks!

 


Celeste
Community Moderator @ Dropbox
https://dropbox.com/support


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