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Changed phones and now my files are gone

Changed phones and now my files are gone

Explorer | Level 3

Hello,
I recently changed phones(iPhone 10 to iPhone 12), I obviously backed up my information before changing the phone. When I got my new phone all my apps and all my info was on my phone, except my Dropbox files/folders. I have very important files, how can I retrieve the files/folders. Please help

1 Reply 1

Re: Files

Super User II

@Uriel  wrote:
I have very important files, how can I retrieve the files/folders. Please help

Just install the Dropbox app from the App store, then sign in to the account you used on your last phone. Anything you saved to your Dropbox will be visible in the app.

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