This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
English
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cleaning space in Dropbox

Cleaning space in Dropbox

Toongenie
New member | Level 2
October

Why does Dropbox make it so darn difficult to delete files and create space? I DO NOT WANT TO UPGRADE!! I have 'deleted' files multiple times and 'permanently deleted' files but there is no evidence of that. What was the point of 'deleting' files?! I am close to just deleting my account.

  • 0 Likes
  • 1 Replies
  • 63 Views
0 Likes
Reply
1 Reply 1

Re: Cleaning space in Dropbox

Walter
Dropboxer
October

Hi @Toongenie; thanks for joining our Community!

 

Have you deleted enough files to make up space on your account? What is your plan tab reporting at the moment? 

 

As you probably know, you can make up space on your account by moving files that don't need to sync out of your Dropbox folder and/or leaving any shared folders or Spaces that might be putting you over quota.

 

On a side note, deleted files don't count against your storage quota, so permanently deleting them won’t free up space.

 

I hope this helps to some extent and please keep me posted on your progress. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

0 Likes
Reply
Polls
Are you starting new work habits this year?
Vote
Hide Results
Well, we know it can be hard to keep up good habits, so we made a new working from home cheat sheet, with some good habits, some things to avoid and some tips for making your day a little easier. Check it out here.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?