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Clearing a shared folder on my phone

Clearing a shared folder on my phone

amrosales2
Explorer | Level 3

Some of the shared folders I have with my students suddenly were filled with ?? folders that I assume DB added.

(Upload photos, Create folder, Scan, Upload files, Take photo).  How do I get rid of them?  Definitely not needed... only annoying!  

3 Replies 3

Re: Clearing a shared folder on my phone

Walter
Dropboxer
Hi @amrosales2, thanks for joining our Community and happy Monday!

Can you please send me a screenshot of how this looks like so that I can have a visual too?

Thanks so much!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Clearing a shared folder on my phone

amrosales2
Explorer | Level 3

Screenshot_20210520-083358.png

 Here you go!  It only shows on a phone... only when the shared folder is empty.  But it's enough to throw off the new users who are still getting used to using cloud storage, shared folders, etc.  I told them to just ignore it... but not sure why it's on there now.  

Re: Clearing a shared folder on my phone

Walter
Dropboxer
Ah, I see now. Thanks for that screenshot @amrosales2.

Those are the action-options you'll get on an empty (shared) folder when you view them on a mobile device through our mobile app; they're not actual sub-folders. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    Walter Dropboxer
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    amrosales2 Explorer | Level 3
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