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Client getting error downloading Dropbox Transfer

Client getting error downloading Dropbox Transfer

Helpful | Level 5

My client is getting an error when trying to download a Dropbox Transfer that I created. Have not been able to reliably share files with them. They've asked me to use WeTransfer, which is a extra step I don;t want to deal with. 

1 Reply 1

Re: Client getting error downloading Dropbox Transfer

Dropboxer

Hey @rgrainger, I hope you're well today!

 

Could you let me know exactly what issue they're having with this? Are they getting an error message? If so, please send me a screenshot of this.

 

Any further info you can provide on this would be very helpful.

 

Keep me posted!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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