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Clueless why my daughters files for school are on dropboxx

Clueless why my daughters files for school are on dropboxx

Carmela2007
Explorer | Level 3

Please, does anyone know where I can get help maneuvering through this site?? It is so not user friendly , I am clueless .
My daughter’s school files somehow got intertwined with dropboxx when I had to connect to her computer? Plus the photos , trying to make a file to share for auditions is insanity !! I can’t make a file without adding her school uploads and I NEVER CONNECTED ANYTHING OF HERS ON MICROSOFT TEAMS, SCHOOL ASSIGNMENTS ON DROPBOX.

3 Replies 3

Re: Clueless why my daughters files for school are on dropboxx

Jay
Dropboxer
Hi @Carmela2007, thanks for messaging today.

I understand your frustration over this matter.

Do you know if you enabled the automatic computer backup feature in the Dropbox desktop application?

Are you trying to share individual photos, or a folder of photos for people to view them? Are they also users of Dropbox, or those without accounts?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Clueless why my daughters files for school are on dropboxx

Carmela2007
Explorer | Level 3
Thanks ,
Yes, the files are for auditions (head shots, arabesques, specific videos requested) but somehow her files from her lap top all copied on DropBox, we can’t delete them ? Afraid it will destroy her files for school ?

Re: Clueless why my daughters files for school are on dropboxx

Jay
Dropboxer
If the computer backup feature is enabled, could you first try disabling the it from Dropbox using these steps to see if this helps?

Afterwards, you'll get the option to move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Jay Dropboxer
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    Carmela2007 Explorer | Level 3
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