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Company Network hacked, and my dropbox files are encrypted. At least wanna save my personal files!

Company Network hacked, and my dropbox files are encrypted. At least wanna save my personal files!

Explorer | Level 3

HI Dropbox team, 

 

as our company PCs are half infected, and seems like mine was ,too. 

 

Please is there anyway I can recover my dropbox status at a certain time?

 

Please help!

 

Many thanks!

 

6 Replies 6

Re: Company Network hacked, and my dropbox files are encrypted. At least wanna save my personal f...

Dropboxer

Hey @skylinepk; welcome to our Community and sorry to hear about this. 

 

As it sounds like you were infected by some sort of ransomware, I'd suggest taking a look at this Help Center article.

 

Let us know if you have any questions!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Company Network hacked, and my dropbox files are encrypted. At least wanna save my personal f...

Explorer | Level 3

Hi Walter 

its good to have your help. 

However, i've already tried the individual restore. It seems the restore files are all corrupted. 

So that's why i posted here for assistance for a roll back. 

 

Please let me know if there's anything i could do or you could help to recover my important files. 

 

Wayne

Re: Company Network hacked, and my dropbox files are encrypted. At least wanna save my personal f...

Explorer | Level 3

@Walter hi, just checking in if i have any options given that restoring seems not to be working. 

Could you help doing a rollback of my account?

Re: Company Network hacked, and my dropbox files are encrypted. At least wanna save my personal f...

Dropboxer

I'll be glad to help out with this, Wayne.

 

To do so, may I reach out via email so we can work on this together? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: Company Network hacked, and my dropbox files are encrypted. At least wanna save my personal f...

Explorer | Level 3
Yes please, kindly reach me via email, much appreciated.

Re: Company Network hacked, and my dropbox files are encrypted. At least wanna save my personal f...

Dropboxer

Sure thing @skylinepk; you've got  


Walter
Community Moderator @ Dropbox
dropbox.com/support


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