Company Network hacked, and my dropbox files are encrypted. At least wanna save my personal files!

[skylinepk]

HI Dropbox team, 

as our company PCs are half infected, and seems like mine was ,too. 

Please is there anyway I can recover my dropbox status at a certain time?

Please help!

Many thanks!

[Walter]

Hey @skylinepk; welcome to our Community and sorry to hear about this. 

As it sounds like you were infected by some sort of ransomware, I'd suggest taking a look at this Help Center article.

Let us know if you have any questions!

[skylinepk]

Hi Walter 

its good to have your help. 

However, i've already tried the individual restore. It seems the restore files are all corrupted. 

So that's why i posted here for assistance for a roll back. 

Please let me know if there's anything i could do or you could help to recover my important files. 

Wayne

[skylinepk]

@Walter hi, just checking in if i have any options given that restoring seems not to be working. 

Could you help doing a rollback of my account?

[Walter]

I'll be glad to help out with this, Wayne.

To do so, may I reach out via email so we can work on this together? 

[skylinepk]

Yes please, kindly reach me via email, much appreciated.

[Walter]

Sure thing @skylinepk; you've got