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Computers and on-line account all displaying different space availability

Computers and on-line account all displaying different space availability

David T
Explorer | Level 4

Apologies if this has been covered before, but I couldn't find any references to it.

 

I use 2 Macs with my Dropbox account. One Mac's Dropbox folder is displaying '4.63GB no items' and the other Mac says '983.6MB no items', but when I sign in on the web, my account has no files at all. That's because I moved all of my stored data out of any folders connected to the Dropbox account. This was initially prompted by a friend putting tons of files in a shared folder, taking me way over my 3.25 GB limit for my free account. Dropbox was working fine until this happened.

 

All of these spaces should now be displaying the fact that I have 3.25 GB of space, i.e. 100% availability. What do I do? Thanks for any suggestions!

2 Replies 2

Re: Computers and on-line account all displaying different space availability

Mark
Super User II

The other 'missing' files will be in Dropbox's hidden cache. That will clear in a few days. Its basically a safety net so if you had accidentally removed them elsewhere they could all be restored quickly rather than re-downloading


 


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Re: Computers and on-line account all displaying different space availability

David T
Explorer | Level 4

Thanks Mark. I suppose that feature (temporarily keeping deleted data) is useful, but a bit confusing in this case, as the figures for both Macs should presumably be the same. They were both storing the same data before I moved it all out of Dropbox. Further, when I delete data in Dropbox, I want my Macs' Dropbox folders to display available space accurately straight away, not several days later!

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