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Confuses and need advice

Confuses and need advice

DJ Nova
New member | Level 2

Ive downloaded some music files from my android tablet to dropbox and I receive an error that dropbox is under maintenance.  Also after getting the files into dropbox they only play on my tablet and not on my desktop or laptop. The files are present in the folders but wont play. This just started amfew weeks ago. Any help ot guidance is appreciated.

1 Reply 1

Re: Confuses and need advice

Lori
Dropboxer

Hi @DJ Nova, let's see what we can do about it!

 

As a first step, feel free to send me a screenshot of the error message you receive, so I can see it on my end.

 

While on your computer, do you access the files using the desktop app, or our website? 

 

Let me know, and we'll take it from there!


Lori
Community Moderator @ Dropbox
dropbox.com/support


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