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Re: Continue to get messages" you deleted 1754 files from Dropbox"

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Continue to get messages" you deleted 1754 files from Dropbox"

Explorer | Level 4

This happens every so often and I have no idea why. This last one, everyone was out of the office at a conference, so there was no way it could happen? The email address seems ligit: no-reply@dropboxmail.com .   I don't see 1754 deleted files? I've tried to read online and can't really find a good answer.

5 Replies 5
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Re: Continue to get messages" you deleted 1754 files from Dropbox"

Dropboxer
Dropboxer

Hey @Button, thanks for checking in with us on the Dropbox Community!

As a first step, could you have a look at your events page and see if there's any relevant info regarding these deletions? 

Let me know what you find!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Continue to get messages" you deleted 1754 files from Dropbox"

Explorer | Level 4

There are lots of files I recognize, but there are lots of files I don't know what they are: 

 

.apfold;  funky file names like s6wB5N2GRPsi+7jcrAfARg; thumb_IMG files, Properties.apdb-journal files; DataModelVersion.plist file, Library.pdb files, tmSync.plist (494 files) ...

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Re: Continue to get messages" you deleted 1754 files from Dropbox"

Dropboxer
Dropboxer

Thanks for checking that out for me, @Button

It looks like these may be metadata files of other systems and/or third party apps that were synced.

If you'd like to have a better look into this, you could always contact our Support team who'd be able to further investigate. 

In the meantime, if you have any other questions, just give me a shout and I'll make sure to get back to you as soon as possible. Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: Continue to get messages" you deleted 1754 files from Dropbox"

Explorer | Level 4

Thank you. Is there a way to tell which 3-rd party app they are associated with? A way to adjust settings? Or does it matter if the app is just 'tidying up'. I just don't want to lose information on a computer-driven auto-delete.

Re: Continue to get messages" you deleted 1754 files from Dropbox"

Dropboxer
Dropboxer

You can have a quick look through the web and look the file extensions for each one. 

For example, I found that a .plist file is a settings file used by macOS apps, which contains properties and configuration settings for various programs.

Although this doesn't offer much, I hope it helps to some extent.

If you still have trouble with this or you have any other questions, just give me a shout and I'll make sure to get back to you as soon as possible. Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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