Corruption of Excel Files saved to Dropbox

[3van-wright]

We have Dropbox for business and collaborate on a number of Excel files using Mac. Only one user at a time is permitted to access the file to avoid sync errors; all computers have installed the latest operating system, MS Office version. 

We regularily encouter Excel files being saved to Dropbox becoming corrupt. Version history is used is used to recover the last stable version often losing work. 

I have been on a number of threads that report the same issue, with no solution. This has been ongoing for a number of years and cannot replicate the specific circumstances in which to create the corruption. This is not an issue with MS Excel as the problem is isolated to Excel files save to Dropbox.

Has anyone got a explaination / solution for this happening? 

[rmitterer]

Hi,

  I recently had this issue as well. After some investigation, the dropbox excel files were empty and just links to dropbox cloud files. This was happening after a fresh install of Dropbox on a new Mac. The user was confused as she previously had no issues opening the file. The user sent me the file and I couldn't open it. We were just copying the linked Dropbox file and not an actual Excel file. Enabling Smart Sync in Dropbox fixed the issue and we were able to copy and open the files in Excel.

[Lusil]

Hi @rmitterer, thanks for letting us know what did the trick for you and the other user - awesome work!

If you have any questions or feedback for us, just give us a shout. In the meantime, have a lovely day ahead. 

[zesid]

Corruption, to excel files can affect your productivity, so, if you want to recover corrupt excel files then you can use the manual procedure or can use a tool that can repair Excel files.