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Couldn't start dropbox

Couldn't start dropbox

kanechloris37
New member | Level 2

Can anyone help me with this error?

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 132.4.3800
bn.constants.WINDOWS_SHELL_EXT_VERSION: 49
bn.is_frozen: True
machine_id: 04267e08-118c-4e7e-842c-b136cc80eea8
pid: 17472
cwd: 'C:\\Users\\SEC\\AppData\\Roaming\\Dropbox\\bin'
real_path='C:\\Users\\SEC\\AppData\\Roaming\\Dropbox\\bin'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\SEC\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\SEC\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'C:\\Users\\SEC\\Dropbox'
real_path='C:\\Users\\SEC\\Dropbox'
mode=0o40555 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
sys_executable: 'C:\\Users\\SEC\\AppData\\Roaming\\Dropbox\\bin\\Dropbox.exe'
real_path='C:\\Users\\SEC\\AppData\\Roaming\\Dropbox\\bin\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Users\\SEC\\AppData\\Roaming\\Dropbox\\bin\\132.4.3800\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Users\\SEC\\AppData\\Roaming\\Dropbox\\bin\\132.4.3800\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\SEC\AppData\Local\Temp
TEMP: C:\Users\SEC\AppData\Local\Temp
tempdir: 'C:\\Users\\SEC\\AppData\\Local\\Temp'
real_path='C:\\Users\\SEC\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\client\authentication\register_host_helper.pyc", line 478, in _try_register_host
File "dropbox\client\authentication\register_host_helper.pyc", line 944, in handle_changed_host_secret
File "dropbox\sync_root\helpers.pyc", line 358, in destroy_root_from_config
AssertionError

1 Reply 1

Re: Couldn't start dropbox

Walter
Dropboxer
Hey @kanechloris37, thanks for using Dropbox and welcome to the Community!

Could you please perform a clean, advanced reinstall and let me know how it goes?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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