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Create Paper doc missing in Dropbox desktop app

Helpful | Level 5

In the Dropbox desktop app you can create folders/shortcuts/documents from a drop-down menu. However, I do not see the option to create a Paper doc there.  Anyone know why? Or if that is on the way?

Screenshot 2019-09-27 at 14.17.57.png

10 Replies 10
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Re: Create Paper doc missing in Dropbox desktop app

Dropboxer
Dropboxer

Welcome to Community @Hjörtur

Thanks for the screenshot. 

From what I see there, Paper is cloud based at the time and so you cannot have Paper docs syncing locally, nor create them from your desktop. You will find a separate tab under the Files section online and you will be able to create you Papers from there. 

Paper is available on the desktop app and under Files online to new users only. For those users, Paper docs and Dropbox files will be accessible in the same place alongside all other Dropbox content
 
We don’t have a timeline for releasing it to our existing users just yet, but we’ll be rolling improvements out over the coming months
 
Wait for it.   

Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Create Paper doc missing in Dropbox desktop app

Super User
Super User

Looking forward to seeing this feature for existing users. Being able to centralise everything in a single app is simply awesome.

Highlighted

View Dropbox Paper inside new Dropbox Desktop App?

Explorer | Level 4

Is there a way to view Dropbox Paper documents within the new Dropbox Desktop App? Currently, I can only "connect" a Paper to a Space via pasting the Paper URL as a Shortcut which then opens the link in a new browser window.. 

Would love if there was a way to view a Paper doc within the Dropbox Desktop App itself  / connect a Paper to a specific Dropbox Space and recieve updates on Tasks! 

Thanks!

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Re: View Dropbox Paper inside new Dropbox Desktop App?

Dropboxer
Dropboxer

Hi @eva44! Welcome to our Community. 

I merged your post to this one! Everyone wants their Paper docs in their desktop app!  Heart

Thank you all so much for your interest!


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: View Dropbox Paper inside new Dropbox Desktop App?

New member | Level 2
New member | Level 2

At this point is it more expedient to delete the Dropbox app, close my existing accounts, and create new dropbox accounts in order be able to have Paper files in the same place as other files in Dropbox? The inability to do this is currently a significant hassle with one organization I work for, and I'm working to convert another organization to Paper and Dropbox, but I'm hesitent to proceed unless I'm bringing the new organization into a situation with the desired functionality.

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Re: View Dropbox Paper inside new Dropbox Desktop App?

New member | Level 2
New member | Level 2

When will this function be available to us long time Dropbox users!!

 

 

Highlighted

Re: View Dropbox Paper inside new Dropbox Desktop App?

Dropboxer
Dropboxer

Hello everyone. 

We are glad to hear you are interested in Paper 2020! Thanks for posting. 

Our team is always working on providing you with the best Dropbox Paper experience. We don’t have a timeline for releasing Paper 2020 to our existing users just yet, but we’ll be rolling improvements out over the coming months.

If you want to transfer your files to a new Dropbox account @thomasclark, you can always share them between your accounts, please find an article about this here

Find out how to transfer ownership of Paper docs. 

If you are a member of a Dropbox Business team, please ask your admin to contact us. 

Let me know if I can help you more with anything.

Thank you!


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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Re: View Dropbox Paper inside new Dropbox Desktop App?

New member | Level 2
New member | Level 2

Thanks Fiona, this is helpful.

@thomasclark is me, but my personal account and the one I was using for a non-work project when I got the urge to post my last comment. It just so happens that I'm feeling the same pain at work. I didn't realize the implications of the button-clicks I made when navitating through the response-posting process here on the forum. I hope I haven't violated any sock-puppeting rules - certainly not my intent. I think this forum overall is awesome, and I've noted to colleagues how I see you moving and working here and dealing with difficult questions with grace and clarity. Additionally, this forum itself is a great tool - any chance you could share the platform you're running it on?

As a solutions manager inside an organization currently working its way through a significant digital transformation, I think I've got a sense of the mountains you all are having to climb here. I appreciate your thoughtful responses and the resources you're providing. We'll have to sit tight and hope for all possible resources and speed to be brought to bear on this issue.

Warm regards!

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Re: View Dropbox Paper inside new Dropbox Desktop App?

New member | Level 2
New member | Level 2

My bad

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