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DMCA take-down: Why is only shared link removed, and not the content?

pippip New member | Level 2
New member | Level 2

If someone uses Dropbox's DMCA take-down form to file a complaint against infringing content, then Dropbox only removes the public (shared) link to the content. The Dropbox account owner still has the infringing file in their Dropbox, and they can continue viewing it there.

According to the rules of DMCA, the service provider (Dropbox) must remove the infringing content when there is a DMCA take-down notice. But, Dropbox isn't doing that as the content still exists in that one person's account.

Is there a way for someone to file a DMCA take-down notice such that the actual content is removed (at least until a counter-notice is filed)? If not, is Dropbox opening themselves up to liability, foregoing the safe harbor provisions of DMCA? Or is content in private accounts protected another way?

 

1 Reply 1

Re: DMCA take-down: Why is only shared link removed, and not the content?

Dropboxer
Dropboxer

Hello @pippip. Welcome to our community!

I appreciate the information you provided regarding DMCA for our forum. Your request needs to be backed up by a case number ( ticket number as we call it) for us to investigate this report and what actually happened to the content you are referring to. 

We will need to check the original DMCA takedown request to let you know more about it. 

Thank you in advance!

 

 Note for users that might be interested in removal of material on copyright grounds. 

There is an special "flag" link on each page to submit DMCA takedown requests. Look for the icon on the lower right of any sharing page.

If your don't see the "flag" icon,  you can always use our web submission form to submit DMCA notices: https://www.dropbox.com/copyright_complaint_form

For more information you can read here

 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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