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Debug.log file created

Debug.log file created

New member | Level 2

We are noticing that bunch of our users are complaining that they are seeing a debug.log file in dropbox that did not create and it get automatically uploaded to their team folders. here is a few of the log messages i compiled from 5 diffferent users.

note the separation ------------------

 

[1014/102015.439:ERROR:directory_reader_win.cc(43)] FindFirstFile: The system cannot find the path specified. (0x3)
[1021/111831.905:ERROR:directory_reader_win.cc(43)] FindFirstFile: The system cannot find the path specified. (0x3)
[1021/122301.886:ERROR:directory_reader_win.cc(43)] FindFirstFile: The system cannot find the path specified. (0x3)
-------------------------
[0925/091550.731:ERROR:child_thread_impl.cc(762)] Request for unknown Channel-associated interface: ui::mojom::GpuMain
[0925/092501.944:WARNING:dns_config_service_win.cc(661)] Failed to read DnsConfig.
[0925/102658.852:WARNING:dns_config_service_win.cc(661)] Failed to read DnsConfig.
[0925/105707.817:WARNING:dns_config_service_win.cc(661)] Failed to read DnsConfig.

-------------------------
[1013/094956.414:ERROR:settings.cc(430)] Settings version is not 5

-------------------------

[0208/150214.581:ERROR:child_thread_impl.cc(762)] Request for unknown Channel-associated interface: ui::mojom::GpuMain
[0208/150225.288:INFO:CONSOLE(7] "Uncaught Error: System.ServiceModel.CommunicationException: There was an error reading from the pipe: Unrecognized error 109 (0x6d). ---> System.IO.PipeException: There was an error reading from the pipe: Unrecognized error 109 (0x6d).
at System.ServiceModel.Channels.PipeConnection.FinishSyncRead(Boolean traceExceptionsAsErrors)
at System.ServiceModel.Channels.PipeConnection.Read(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout)
--- End of inner exception stack trace ---

Server stack trace:
at System.ServiceModel.Channels.PipeConnection.Read(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout)
at System.ServiceModel.Channels.DelegatingConnection.Read(Byte[] buffer, Int32 offset, Int32 size, TimeSpan timeout)
at System.ServiceModel.Channels.SessionConnectionReader.Receive(TimeSpan timeout)
at System.ServiceModel.Channels.SynchronizedMessageSource.Receive(TimeSpan timeout)
at System.ServiceModel.Channels.TransportDuplexSessionChannel.Receive(TimeSpan timeout)
at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceive(TimeSpan timeout, Message& message)
at System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at CefSharp.Internals.IBrowserProcess.CallMethod(Int64 objectId, String name, Object[] parameters)
at CefSharp.JavascriptMethodHandler.Execute(JavascriptMethodHandler* , CefStringBase<CefStringTraitsUTF16>* name, scoped_refptr<CefV8Value>* object, vector<scoped_refptr<CefV8Value>\,std::allocator<scoped_refptr<CefV8Value> > >* arguments, scoped_refptr<CefV8Value>* retval, CefStringBase<CefStringTraitsUTF16>* exception)", source: file:confused face://C:confused face:Users/****/AppData/Roaming/Bluebeam%20Software/Revu/18/Workflows/Welcome/index-US.html (7

---------------------------------
[0219/154739.318:ERROR:child_thread_impl.cc(762)] Request for unknown Channel-associated interface: ui::mojom::GpuMain

 

6 Replies 6

Re: Debug.log file created

New member | Level 2

We would like to know why this is the case and how it can be stopped. it is not happening because of opening pdf's in chrome because they use a different application. 

 

Kindly assist us with this.

 

THanks

 

Re: Debug.log file created

Dropboxer

Hi there @306IT; welcome to the Community!

 

I haven't seen any similar reports and this sounds strange indeed; can you send me a screenshot of how this looks like on the affected machines so we can have a visual too?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Debug.log file created

New member | Level 2

I also had a "Debug.log" added to one of my files.   I have not clicked on it out of concern it could contain something detrimental to my computer.   

 

 

 

 

Re: Debug.log file created

Dropboxer

Hi there @LAndersenRNCLNC; thanks for joining our discussion here.

 

Do you happen to have enabled the hidden files to show on your computer?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Debug.log file created

New member | Level 2

Hmmm... I honestly do not know how to do that, so I would have to say no ! Unless it is something that would occur during an update or on its own? 

 

LYnn

Re: Debug.log file created

Dropboxer

Even if it did, it would be your computer's OS doing that, Lynn. 

 

Did you update it recently by the way? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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