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Deleted Files not showing in deleted folder

Deleted Files not showing in deleted folder

k8b
Explorer | Level 4

Hello - I deleted some folders from my dropbox account yesterday, but have realised today that I need them back temporarily. 🙄 I have gone into the "Deleted Files" folder and can't see them there. Is there any reason this could be and how can I get them back? 🤔

 

Any help would be very much appreciated! 😅

 

Thank you 🙏

6 Replies 6

Re: Deleted Files not showing in deleted folder

Mark
Super User II

What is www.dropbox.com/events showing?


 


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Re: Deleted Files not showing in deleted folder

k8b
Explorer | Level 4

Thanks for your reply Mark

Here is what shows up in Events

Screenshot 2021-03-19 at 11.26.27 AM.png

So it looks like the folder was a shared one. Maybe it's related to that? Can you recover shared files? And how can I find out who owned the files?

Thanks so much

Re: Deleted Files not showing in deleted folder

Mark
Super User II

You need to rejoin the share at https://www.dropbox.com/share/folders

 

If it does not display there you need to contact the owner to get a new invite. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Deleted Files not showing in deleted folder

k8b
Explorer | Level 4

Ok thank you. How can I see who the owner is? Just want to make sure I have the right person.

 

Thanks so much!

Re: Deleted Files not showing in deleted folder

Mark
Super User II

I'm afraid there isnt a way (that I can see) to get that information. You are just going to need to ask around I'm afraid. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Deleted Files not showing in deleted folder

k8b
Explorer | Level 4

Om thank you - I'll see how I go and post here if I have any more issues.

 

Thanks!

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