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Deleted Files on pc

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Deleted Files on pc

Helpful | Level 5

I have had dropbox for a while and mainly use it to transfer pictures and such to and from devices, However, when I updated dropbox on my computer there was an option to sync files. Not really paying attention I agreed and now my ALL of my Documents and Downloads have backed up on Dropbox. I dont have an option to remove the backed-up file but can delete the files within, however when I do that they also dele from my computer. I just want to remove this sync and delete the files from Dropbox and keep them on my pc

 

UPDATE. I THOUGHT I UNCHECKED THE STUPID OPTION AND IT DELETED ALMOST EVERYTHING IN MY DOCUMENTS AND DOWNLOADS FOLDERS.

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Accepted Solutions
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Re: Deleted Files on pc

Helpful | Level 5

Restored most of the deleted files from dropbox's deleted folder online. No option for that on the app. Still highly recommend an option to maybe NOT delete everything from your computer just so there a reason to fill up the Dropbox online storage forcing people to pay for the larger size. Instead maybe, just maybe, add an easily accessible option to not do that. Thanks

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6 Replies 6
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Re: Deleted Files on pc

Helpful | Level 5

Restored most of the deleted files from dropbox's deleted folder online. No option for that on the app. Still highly recommend an option to maybe NOT delete everything from your computer just so there a reason to fill up the Dropbox online storage forcing people to pay for the larger size. Instead maybe, just maybe, add an easily accessible option to not do that. Thanks

View solution in original post

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Re: Deleted Files on pc

New member | Level 2

I think I have a similar problem but I'm not sure.  Could you please contact me via email at [personal information removed as per Community Guidelines]?  I also accidentally did something(I maybe hit that sync option) that caused Dropbox to start downloading my computer files and filling all my available storage space .  If I start deleting the files from Dropbox, I'm afraid I'll be deleting files from my computer.  Would love to discuss a solution with you, as Dropbox does not appear to provide support to basic, non business clients.

 

Donna Martin

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Re: Deleted Files on pc

Dropboxer

Thanks for keeping us in the loop, @KaiCaughman, glad to hear that you were able to resolve your concern. 

 

@DonnaMartin555, you'll have to turn off the computer backup feature before moving the files back to their original locations. 

 

Let me know how you get on with it, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Deleted Files on pc

Helpful | Level 5

Same thing happened to me, early July. The "My PC" folder was huge, and I immediately deleted it, as I did not want to keep all these files online. The result is I've lost a huge ammount of work, as the files were no longer stored locally on my laptop. The funny thing is Dropbox does NOT offer any notification, the only info about this is a box reading "Back Up" during the installation, which is checked by default. So believe me, it  was really not your fault for "not paying attention".

So Dropbox removes all your locally stored files and uploads them to an online folder of its own, without asking for permission. I think this new feature is an absolut shame and would definately deserve a law suit, should people like us have enough money & time. 

 

 

 

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Re: Deleted Files on pc

New member | Level 2
Hi there

I just had the same problem. I didn't get both were linked and deleted some files permanently (I thought they were only uploaded files not sync so I deleted permanently). No historic info, no rewind possible bc free account...

I tried to recover my files from my computer (restor system) but unsuccessfully. Is there a way to get these files back?
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Re: Deleted Files on pc

Helpful | Level 5

From my experiencence, no. After 3 attempts by professional technicians I was never able to recover my files, because I never actually DELETED them from  the hard drive. I lost months of work. This is a scandal. I'm wishing you the best anyway

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