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Deleted files after synchronization

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Deleted files after synchronization

New member | Level 2

why my files have been deleted after synchronization? 

 

help me with this problem. What should I do next? 

3 Replies 3
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Re: Deleted files after synchronization

Dropboxer

Hi @Abdullah111, I'm sorry to hear about that!

 

Have you tried checking if you can restore the files from your account online?

 

Also, were the files in your account online, or in your local Dropbox folder before they were deleted? Is it just a selection of files/folders?

 

Let me know and we can go from there!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Deleted files after synchronization

New member | Level 2

I have cut a synchronization while it was synchronizing. may be it was the problem to delete some files. what can you advice in here, i have tried to restore from dropbox on my pc and also online, but no results, so what else i can do in this situation? 

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Re: Deleted files after synchronization

Dropboxer

Hi @Abdullah111, if the files can't be recovered from the site, but they were on your computer, it might be possible to recover the files from the local machine from the recycle bin, or using a third party app or service to do so.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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