Hi. Maybe someone can help-- I was saving a folder onto my Dropbox, and it asked me if i wanted to also save from my Dcouments library... I was distracted, clicked 'Yes' then as it was transfering files from my Documents folder I realised my mistake and clicked 'cancel' (it was about 40% done transfering). It started to delete the files it had transferred to DB and I didn't realise it was also deleting from my hard drive. Because the files were quite large it didnt take them to the recycle bin, but permanently deleted from both DB and hard drive. Now I cannot find any of my files, even from "deleted files' when I go to DB. Any advice on how I can recover them?
Is sounds like you've enabled the computer backup feature. Is it still enabled according to the Dropbox desktop application?
As there are any deleted files, could you try recovering them from the Dropbox site? Have you tried searching for the files on the computer to see if they're in another folder?
If the missing files weren’t syncing to your account, then it wouldn’t be possible to recover them from the site. However, it might be possible to recover the files from the local machine from the recycle bin, or using a third party app or service to do so.