cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about apps and Dropbox integrations to make working from home easy here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Deleted files

Deleted files

SRS112
New member | Level 2

Hello,

 

Is it possible to get my deleted files back from the moment I made a Dropbox account?

 

I read something about the Rewind tool, but can you use that to the start of making a dropbox account?
I never made a copy on dropbox.

 

 

2 Replies 2

Re: Deleted files

Rich
Super User II

@SRS112 wrote:

Is it possible to get my deleted files back from the moment I made a Dropbox account?


You can recover deleted files as far back as your recovery period allows. For Basic, Plus and Family accounts, that period is 30 days. For Professional and Business accounts, it's 180 days.

 


I read something about the Rewind tool, but can you use that to the start of making a dropbox account?

Rewind is a feature that allows you to undo a large amount of changes at once. It's available with any paid account, and the same recovery periods apply.

Re: Deleted files

Walter
Dropboxer
Hi @SRS112; welcome to the Community!

To directly get to the chase, this would depend on your account's plan and its version history

For instance, Dropbox Basic, Plus, and Family accounts can recover any file edits or deletions made within the last 30 days. 

Dropbox Professional and Business accounts, on the other hand, can recover any file edits or deletions made within the last 180 days. 

I hope this information helps and please let us know if you have any more questions!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
How do you get refocussed while working from home? Do you find any of these options keep you from getting distracted?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?