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Deleted folder not restoring Help!

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Deleted folder not restoring Help!

Helpful | Level 5

Hello All,  I am atempting to recover a  folder that was deleted. It says it is restored but when I go to look for it, it is not.  I then go back and see it again in the deleted items area.  What do I need to do to get these files back?  Does it just take a day or two?

 

Thank you,

 

Jennifer

1 Accepted Solution

Accepted Solutions
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Re: Deleted folder not restoring Help!

Helpful | Level 5

Thanks didn't think about that but they are restored

View solution in original post

3 Replies 3
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Re: Deleted folder not restoring Help!

Dropboxer

Hi @jlugovaya, thanks for checking in. 

 

Have you tried restoring the folder from another browser or via an incognito window? 

 

How about after clearing your browser's cache?

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Deleted folder not restoring Help!

Helpful | Level 5

Thanks didn't think about that but they are restored

View solution in original post

Highlighted

Re: Deleted folder not restoring Help!

Dropboxer

Glad to hear that, @jlugovaya!

 

If anything else comes up, just give us another shout. 

 

In the meantime, I hope you have a lovely rest of your week. 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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