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Deleted shared folder

Deleted shared folder

Sinisa
New member | Level 2

Hello everyone
I’ve been using dropbox for a couple of years and so far I haven’t had any issues. Today there was a problem that four of the five shared folders were deleted from the dropbox.

The event log says they were deleted by users this morning, I’m pretty sure no one deleted them but less important now.

When I click on show deleted files, they are displayed and I had the option to restore the files and I chose it but the files did not return, now I only have the option to re-add shared folder but when I click on that option it throws me an  error "We vere Unable to complete your request".

I'm the one who shared those folders.

Has anyone already had such a problem and how to solve the situation?

11102021-1.jpg11102021-2.jpg

Thanks in advance for the answers

1 Reply 1

Re: Deleted shared folder

Lori
Dropboxer
Hi @Sinisa, I hope you're doing well!
 
Have you given another browser a shot? Also, using incognito and ensuring that you’re not running any browser extensions may also just do the trick.  

In addition, are you certain there's no event on your account or the other account showing that your access was removed from the shared folder?

Let me know what you find.

Lori
Community Moderator @ Dropbox
dropbox.com/support


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