Dropbox files & folders
Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.
Good morning, Dropbox community.
I have downloaded Dropbox Windows app just this morning. Unfortunately, due to the lack of experience I unintentionally synchronized my Dropbox folder with Desktop folder. An hour later certain circumstances forced me to delete that Dropbox account. The expected result was having Dropbox folder deleted or cleared. However, despite my expectations, vast part of Desktop files (genuine files and not their copies) was deleted with that account. Is there any way to recover now missing data?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thank you for looking into my issue. Unintended synchronization led to constant reaching 2 GB space limit. Before deleting my account I have tried to stop automatic synchronization and all my actions left me with only some of files in hard drive Dropbox folder. I have attempted to restore missing (what I presumed to be deleted) files via specialized software and had no success. Some missing files still can be found as shortcuts with search but, once opened, it says that original item was deleted. I have not deleted it deliberately, it must have happened when I tried to delete my account. Is there a way to restore missing files with/without support help?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!