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Deleting computer folders from Dropbox

Deleting computer folders from Dropbox

Kirsten3
New member | Level 2

Hi everybody,

I'm having a problem lately with my dropbox account.

I have the basic package, so i can only have 2 GB of storage on my dropbox.

This is why I only want the files needed on the dropbox and not my personal documents. But it happens to be that these documents are already on my dropbox. There is a file 'My PC' on dropbox with all my personal documents in it. This file is shared with no one.

I cannot delete the folders/documents from dropbox without deleting them from my local computer storage. 

Can anybody help me out? I cannot upload anything now as my storage is full.

Thanks in advance:)

 

 

1 Accepted Solution

Accepted Solutions

Re: Deleting computer folders from Dropbox

Lusil
Dropboxer
Hello @Kirsten3 and @jlarch3rr, thanks for checking in with us. 

It seems like you have computer backup enabled, which adds computer folders (like Documents and Downloads) into your Dropbox folder. 

In this case, if you don't need it, you can turn it off by following the steps mentioned in this article

During these steps, you'll be give the option to move the files back to where they were originally. 

Have a look through and let me know how it goes, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

4 Replies 4

False folder entry on my DropBox account

jlarch3rr
Explorer | Level 4

I can't delete a folder that the DropBox app created on its own "My PC (DESKTOP-NA82NRH)" that is ruining my available space and trying to force me to upgrade. This folder actually is my "Downloads" folder on my hard drive. I don't want this folder to be part of my DropBox folder - it is 11.4 Gb which far exceeds my 2 Gb limit on my free account! If this is deleted from my DropBox folder, I will be using up only 1.24 Gb!

Re: Deleting computer folders from Dropbox

Lusil
Dropboxer
Hello @Kirsten3 and @jlarch3rr, thanks for checking in with us. 

It seems like you have computer backup enabled, which adds computer folders (like Documents and Downloads) into your Dropbox folder. 

In this case, if you don't need it, you can turn it off by following the steps mentioned in this article

During these steps, you'll be give the option to move the files back to where they were originally. 

Have a look through and let me know how it goes, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Deleting computer folders from Dropbox

Kirsten3
New member | Level 2

@Lucil thank you so much for your quick response and the help! It worked!

Re: Deleting computer folders from Dropbox

Lusil
Dropboxer
Glad to have helped, @Kirsten3!

If anything else comes up in the future, you know where to find us. 

For now, I hope you have a wonderful day ahead of you!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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