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Deleting deskotp folder did not work

Deleting deskotp folder did not work

Mossy1
Explorer | Level 3

Hi, 

My desktop folder has been synced to my account and has taken up all space. 

I have gone through the 'selective sync' process and removed the desktop folder however it did not delete my desktop folder. 

I also went through preferences > backups and unlinked my desktop folder.

The folder still has not deleted, can someone please help.

 

1 Reply 1

Re: Deleting deskotp folder did not work

Daphne
Dropboxer
Hi there @Mossy1, I hope you're well today!

You would need to disable the computer backup feature to be able to remove the backed up folder from Dropbox.

To confirm, did you follow the steps outlined towards the bottom of this article to disable the backup of the Desktop folder?

If so, can you try moving the files out of the Desktop folder from within the Dropbox folder to another location on your computer?

Looking forward to your reply!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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