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Deleting files doesn't free up my quota, why?

Deleting files doesn't free up my quota, why?

New member | Level 2

I deleted over 100 photos and it’s still saying that my drop box is full how do I fix this problem without having to pay more money for more space

1 Reply 1

Re: Deleting files doesn't free up my quota, why?

Dropboxer

Hi @Andersonrm1974, thanks for messaging the Community!

 

Most likely your account is too far overquota that deleting those photos isn't enough. You can check your quota usage here.

 

Try checking the size of files and folders on your account and delete files from those locations to see if this helps.

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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