Delete, edit, and organize
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Hello,
I have been trying to delete files to make more space. To do this, I have been deleting folders. Then, when I go to the deleted files page, I delete these folders/files forever. However, even though I only have a couple of small files in dropbox, I keep being told I have used up all my storage. Can you please advise on how to make space. Thanks.
Yes, of course.
Better use "Share", next to every one shared file/folder, to unshare it (remove yourself from this share or, if the share is you property, make someone else owner). 😉
You can see all your shared files/folders, either your property or shared to you from someone else, here.
Hi @Rob41,
Take a look on your personal plan information: https://www.dropbox.com/account/plan and you will see where your space have gone. Take in mind shared files/folders engage space on both sides - owner and recipient(s). Entire size is count toward engaged space of every one!
That was helpful, thanks!
It says the vast majority is shared files. Is there a mechanism to delete them?
Yes, of course.
Better use "Share", next to every one shared file/folder, to unshare it (remove yourself from this share or, if the share is you property, make someone else owner). 😉
You can see all your shared files/folders, either your property or shared to you from someone else, here.
Thanks again for your quick reply. I do appreciate your help. With your help, I believe I have fixed my storage issue!!
I have deleted some photos from my dropbox but it did not free up any space..
why did i not get more space
Walter
Community Moderator @ Dropbox
dropbox.com/support
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it says 7.41gb of 6.25 regular files
Using 7.41 GB of 6.25 GB of regular files. That is what it says.
It was saying this before i deleted a lot of pics.
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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