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Re: Deleting files

Deleting files

Sonia61
Explorer | Level 3

I thought I had deleted a large number of photos, but individual ones within that are still there. How do I delete them all to free up space?

 

3 Replies 3

Re: Deleting files

Jay
Dropboxer
Hi @Sonia61, thanks for messaging today!

Are you trying to delete photos within a singlespecific folder?

Have you tried selecting all the images using the checkbox on the top left via the site, and then deleting?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Deleting files

Sonia61
Explorer | Level 3

Hello,

 

Thanks for your response. I gave myself a day off from the frustrations of Dropbox which I am finding very hard to use. I tried to delete a file called Pictures, which now doesn't appear anywhere in Dropbox, but in Recents it kept showing individual files from within that Pictures folder, and those individual folders I think I have now deleted, as my used storage figure has reduced a bit. I'm sure there are many more pictures left that are taking up a lot of storage, and I can't find them to have another go at deleting them. Why does it have to be so difficult?

Re: Deleting files

Jay
Dropboxer
It sounds like you might have the computer backup feature enabled on your machine. 

Have you tried disabling it to see if this helps remove the Pictures folder from Dropbox?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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