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Deleting files

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New member | Level 2

Hello,

 

I have been trying to delete files to make more space. To do this, I have been deleting folders. Then, when I go to the deleted files page, I delete these folders/files forever. However, even though I only have a couple of small files in dropbox, I keep being told I have used up all my storage. Can you please advise on how to make space. Thanks.

1 Accepted Solution

Accepted Solutions
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Re: Deleting files

Super Collaborator | Level 20

Yes, of course.

Better use "Share", next to every one shared file/folder, to unshare it (remove yourself from this share or, if the share is you property, make someone else owner). 😉

You can see all your shared files/folders, either your property or shared to you from someone else, here.

View solution in original post

4 Replies 4
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Re: Deleting files

Super Collaborator | Level 20

Hi @Rob41,

Take a look on your personal plan information: https://www.dropbox.com/account/plan and you will see where your space have gone. Take in mind shared files/folders engage space on both sides - owner and recipient(s). Entire size is count toward engaged space of every one!

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Re: Deleting files

New member | Level 2

That was helpful, thanks!

 

It says the vast majority is shared files. Is there a mechanism to delete them?

Highlighted

Re: Deleting files

Super Collaborator | Level 20

Yes, of course.

Better use "Share", next to every one shared file/folder, to unshare it (remove yourself from this share or, if the share is you property, make someone else owner). 😉

You can see all your shared files/folders, either your property or shared to you from someone else, here.

View solution in original post

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Re: Deleting files

New member | Level 2

Thanks again for your quick reply. I do appreciate your help. With your help, I believe I have fixed my storage issue!!

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