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Deleting from Dropbox

Deleting from Dropbox

Andrewcat
New member | Level 2

I recently had to get a new computer. Somehow, everything on my old computer was also put into Dropbox and now Drop is berating me to "upgrade!"

 

When I tried to delete folders on Drop that should only be on my computer, Drop warned that it would "delete it from all devices!" including my computer. ?????

 

How can I remove all of my computer's stuff from Drop without removing it from my computer?

Apparently, "Community" is the only way to try to find out, because it's impossible to reach someone at Drop, even with "Contact Support"  :////

1 Reply 1

Re: Deleting from Dropbox

Hannah
Dropboxer
Hi @Andrewcat, thanks for posting and happy Friday!

It sounds like you enabled the computer backup feature on the Dropbox app of your old computer. Do you still have access to it?

If you do, you will need to disable computer backup. That way your desktop files will stop syncing to Dropbox. 

Let me know if you have any questions.
 

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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