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In trying to "direct download" dozens of video files, many will download fine but many will bring up a "cannot create file" error and won't download. I've tried downloading many files at once, one at a time, clearing the cache, restarting the browser, restarting the computer...but once a file won't download, that one won't download no matter what. Does anyone know a solution? I've also tried downloading the main folder that contains all the video files, but that brings up errors, too.
I'm using Safari on a MacBook Pro operating the newest OS (Big Sur, 11.2.1)
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks for the response, Jay! I'm attempting to download from a friend's folder that they've sent me a link to. Dozens of files I clicked "Direct Download" on yesterday and this morning actually started working this afternoon. So I got a bunch of them downloaded. Then suddenly tonight immediately after numerous downloads, one or two started giving me errors again while a couple others would download, then it shifted to all files bringing up the error. Screenshot attached.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I tried resetting the cache on the browser. I have too much saved information elsewhere that I rely on daily to do a full browser reset. Ultimately, the only thing that worked for me was to give up and try again the next day. Kind of a ridiculous "solution" for efficient workflow, but...that's what worked. Thanks for your advice!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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