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Do members of a shared folder get a notification that a file has been added?

Do members of a shared folder get a notification that a file has been added?

jgertler
New member | Level 2
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I've shared a dropbox folder with 12 other people. If I upload a file to the folder, do I have to email everyone I shared the folder with or do they get a notification that a file has been added to the folder?

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Lusil
Dropbox Staff
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Hi there @jgertler
 
Depending on the settings that users have set for their account, they’ll receive the relevant notification. You can find more info regarding desktop and mobile notifications here and email notifications here
 
More specifically though, if you’re referring to email notifications, please note that members won’t get a notification every time a file is added to the shared folder. However, if they have set to receive a notification via email for Activity in shared folders, they’ll receive it on a weekly basis. 
 
Let me know if you have any other questions!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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12 Replies 12

Lusil
Dropbox Staff
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Hi there @jgertler
 
Depending on the settings that users have set for their account, they’ll receive the relevant notification. You can find more info regarding desktop and mobile notifications here and email notifications here
 
More specifically though, if you’re referring to email notifications, please note that members won’t get a notification every time a file is added to the shared folder. However, if they have set to receive a notification via email for Activity in shared folders, they’ll receive it on a weekly basis. 
 
Let me know if you have any other questions!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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S_B_P
New member | Level 2
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Is there a way to change this setting to be able to notify via email whenever there is a change in the shared folder instead of weekly?

Daphne
Dropbox Staff
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Hey @S_B_P, thanks for joining the discussion here!

At the moment, there isn't an option to change the frequency of this notification. 

Since this isn't currently a feature, perhaps you could share this idea here. Other users will be able to upvote and share their interest in the idea too.

Sorry that I couldn't help more with this, but do let me know if you have any other questions.

Thanks!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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toddmorgan
New member | Level 2
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How to notify a member or members of a new file uploaded into the shared folder?

Daphne
Dropbox Staff
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Hey there @toddmorgan, thanks for posting!

 

I've merged your post here as it seems you have a similar question to the OP. When you have the chance, please check out the info provided above and let me know if you have any questions.

 

Cheers!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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BlackBird11
New member | Level 2
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Is there a way to notify them? Like a group text or something for all the users that have access to that one folder? Thanks!

Jay
Dropbox Staff
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Hi @BlackBird11, currently, there isn't a direct method to inform users of a new file in a shared folder. 


Jay
Community Moderator @ Dropbox
dropbox.com/support


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kamerali
New member | Level 2
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I need this too. Will this feature ever be added? It's a nightmare when something has been updated and I have to remember to nofity the other members each time. 

Mark
Super User II
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@kamerali wrote:

I need this too. Will this feature ever be added? It's a nightmare when something has been updated and I have to remember to nofity the other members each time. 


Dropbox doesnt release roadmaps or timescales I'm afraid. However, my personal opinion is that it wont happen due to how unreliable email delivery is and the HUGE strain it would put on the servers


 


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