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I am experiencing the super slow upload speed via Dropbox desktop App ( v 120.4.4598 ) and I am running Windows 7. It used to be good and only recently noticed super slow upload speed. Funny thing is, upload via chrome browser works and utilizes my bandwidth to the max which is great. I have tried reinstalling the app, playing around with settings, rebooting router and modem, speed tests, tried that fix by merk. Also have tried installing Dropbox onto a laptop (win7) and get the same upload speed around 250KB/s. It seems like there is hard limit on the upload speed set by Dropbox.
I have wasted too much time on this. It is not my internet, as upload speeds are great to Google Drive and other speedtests, even the dropbox browser upload is fast.
Conclusion is the desktop app upload is slow. Definitely something wrong with the desktop app. So tempted to try the Filezilla Pro option, have to pay though =(
Please fix this Dropbox!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Yes I have tried those but it does not fix the issue.
I tried installing dropbox on another two laptops(windows 7) and it has the same issues.
I then installed dropbox on a different laptop(windows 10) and THERE IS NO ISSUE.
So the problem is with Dropbox app and Windows 7. There seems to be a hard cap on the upload speed. Can this be please investigated by dev team?
Can you check one thing for me? This particular version of the Windows OS (Windows 7) needs the security update KB3033929 for the Dropbox desktop app to work properly.
Is it possible that you don't have this update? It might explain this situation.
Let me know what you find!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi Hannah,
It's already installed on my computer, and others. They are fully up to date with windows updates........
THanks
Jay
Community Moderator @ Dropbox
dropbox.com/support
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That can't be true. As I said, I can upload fine via Dropbox browser( Chrome browser). when I upload via the Dropbox app, it appears to have a hard limit on the upload rate.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I don't have any antivirus software running or security apps on all three of my Windows 7 devices.
It was working fine, until the recent updates to the Dropbox app...........There are others also experiencing this same issue
Here's the link to my thread on this same issue: https://www.dropboxforum.com/t5/Dropbox-files-folders/Slow-upload-speed/td-p/518185/page/1
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