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Does Smart Sync works on Mac OS Sierra?

Explorer | Level 4

Hi everyone,

Does Smart Sync works on Mac OS Sierra? 

I would like to take dropbox plan, but I have seen other people experiencing problems with higher versions of Mac OS.

This for me is a deciding issue, cause I want it specifically because of this feature.

So I am wondering if it works on my version, 10.12.6, I cannot find the answer anywhere. 

And please dont tell me to upgrade my Mac OS as it is not an option for me currently.

1 Accepted Solution

Accepted Solutions
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Re: Does Smart Sync works on Mac OS Sierra?

Dropboxer
Dropboxer

Hey @poppy pop, thanks for reaching out to us - welcome aboard!

 

Smart Sync works on Mac OSX 10.9 and above, so you should be able to use it. You can find more info about Smart Sync, here

 

If you run into any issues though or if you have any other questions, we're here to help, so don't hesitate to give us a shout. 

 

Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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6 Replies 6
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Re: Does Smart Sync works on Mac OS Sierra?

Dropboxer
Dropboxer

Hey @poppy pop, thanks for reaching out to us - welcome aboard!

 

Smart Sync works on Mac OSX 10.9 and above, so you should be able to use it. You can find more info about Smart Sync, here

 

If you run into any issues though or if you have any other questions, we're here to help, so don't hesitate to give us a shout. 

 

Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Does Smart Sync works on Mac OS Sierra?

Explorer | Level 4

Tested it and it works perfectly! Thank you!

Highlighted

Re: Does Smart Sync works on Mac OS Sierra?

New member | Level 2
New member | Level 2

I am having trouble installing Smart Sync on my Mac High Sierra. I have followed everything on the site. It brings up a window that says To use smart sync you'll need to allow a system extension from Dropbox. First click Continue and then click OK on the alert that appears. BUT i hit Continue, it pulls up a window asking for my mac user name and password. and when i enter that, the window flickers and reappears the first "To use smart sync you'll need to allow a system extension from Dropbox. First click Continue and then click OK on the alert that appears." and nothing happens. HELP . I NEED DROPBOX SMART SYNC. lol My name is Chris by the way. Thank you!!! Also - i'm the only administrator on my laptop because it's my personal. so i don't have any other problems installing programs. 

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Re: Does Smart Sync works on Mac OS Sierra?

Dropboxer
Dropboxer

Hey @youbecausenow, thanks for nudging me on this thread, and sorry to hear you're having trouble enabling Smart Sync on your computer. 

 

Just to make sure we cover as much initial troubleshooting ground as possible, could you have a look at this article and let me know if it helps?

 

Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Does Smart Sync works on Mac OS Sierra?

New member | Level 2
New member | Level 2

Thank you so much!! I defintely tried all the options on the link you sent. 

However, nothing happens when I first click "continue" and enter my password. It's like nothing happens. It doesnt open a window that even says anything was blocked. 

Highlighted

Re: Does Smart Sync works on Mac OS Sierra?

Dropboxer
Dropboxer

Thanks for trying all the steps out, @youbecausenow - great work!

 

Have you tried rebooting your device by any chance? Maybe that will do the trick. 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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