Hey @FTp-india I., I checked back on your open Support request & I could see that it's already reached our specialists’ inbox. So as to have all relevant details on the same email chain, I’ve made sure to include a copy of your comments there & I’ve increased your support priority internally.
Since our specialized technicians have got more advanced tools at their disposal, they could best address your inquiry on that email chain. Please include all relevant details there & rest assured that they’ll do their best to follow-up on the matter.
I hope that this helps to some extent!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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