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Download Option Missing From More Options/Overflow Menu

New member | Level 2
New member | Level 2

Hello,

 

When I upload files say from my phone or other device, I then access dropbox from a browser on my desktop to quickly download the files I just uploaded. On the Home Page, the "Recent" section is super useful and normally one can quickly download files by clicking the horizontal ellipsis icon/button (the More Options menu) - this usually has "Download" as an option. However, after the recent UI change, it seems this option is gone. I had to access the folder in which the file was saved to see the download option or otherwise I would have had to select the file, allow the browser to render the page and then download - all of these alternatives are less than ideal as they require more steps and take more time. Is this an error or an intentional change? 

 

I couldn't find a way to attach images so I'm linking two images as a visual to what I'm refering to.

 

More Options Button in "Recent" page missing "Download" - only has "Share" and "Delete"

https://pasteboard.co/JdS1bA4.jpg 

 

More Options Button within Folders showing all options:

https://pasteboard.co/JdS4uHu.jpg 

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Download Option Missing From More Options/Overflow Menu

New member | Level 2
New member | Level 2

The option had been avaiable perhaps a handful of days before my thread was submitted. However, as of right now it seems to have returned - hopefully for good!

View solution in original post

3 Replies 3
Highlighted

Re: Download Option Missing From More Options/Overflow Menu

Dropboxer
Dropboxer

Hey there @Dbox4, thanks for reaching out to us. 

 

You're right, currently there is no option on the Home page to download content by clicking the ellipsis. 

 

Out of curiosity though, do you remember when you last saw that option? Was it using a specific browser by any chance? 

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Download Option Missing From More Options/Overflow Menu

New member | Level 2
New member | Level 2

The option had been avaiable perhaps a handful of days before my thread was submitted. However, as of right now it seems to have returned - hopefully for good!

View solution in original post

Highlighted

Re: Download Option Missing From More Options/Overflow Menu

Dropboxer
Dropboxer

Glad to hear that all's back to normal for you, @Dbox4!

 

If anything else comes up, just give us another nudge.

 

In the meantime, I hope you have a lovely day ahead!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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