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Download error

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Download error

Helpful | Level 5

Hello,

Each time i download a share file after some minutes stops and gives me an error message. It does not say why this error. Any advice?

Ricardo

1 Accepted Solution

Accepted Solutions
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Re: Download error

Helpful | Level 5

Finaly i solve this problem doing 2 things:

1) I install dropbox desktop software

2) copy the file that i want to download from my dropbox desktop to the c: drive.

 

Ricardo

View solution in original post

3 Replies 3
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Re: Download error

Dropboxer

Hi @ricard60; welcome to our Community!

 

Can you please use another browser and let me know if you get the same result? 

 

In case you do, I'd appreciate a screenshot so I can have a better look into this for you.

 

Thanks a bunch, Ricardo.



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Download error

Helpful | Level 5

Finaly i solve this problem doing 2 things:

1) I install dropbox desktop software

2) copy the file that i want to download from my dropbox desktop to the c: drive.

 

Ricardo

View solution in original post

Highlighted

Re: Download error

Helpful | Level 5

Thanks for the support

Ricardo

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