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Re: Download fails at 315mb every time

Download fails at 315mb every time

PatrickF
Helpful | Level 5
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I have uploaded 10 1GB  files. When people (including me) try to download them they fail at 315mb, every time. Why is this happening?

77 Replies 77

Petr_Falek
Helpful | Level 6
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Thank God. 🙂
PF

COACH
Helpful | Level 5
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great to hear, thanks

JudiEvans
Explorer | Level 4
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Ed, it HASN'T been fixed.
I can now download a 406MB file, but that's no good because I'm trying to download a 426MB file!!
Pls can you re-look into this? URGENTLY!!

Petr_Falek
Helpful | Level 6
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Hi EvansJudi.
From 01-25-2017 loading large files regardless of their size.
I have a problem with low download speeds!
Petr

robertgelston
New member | Level 2
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I'm tring to upload files ranging from 23 MD to 160 MB and DB fails. When are you going to fix this?

 

Laureline
Community Manager
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Hi Robert,

This issue was fixed last month.
If your files still fail to download but are much smaller than 315MB, it's another issue.
Have you tried on a different browser? If yes, on which browser is the download failing?

Thanks

spinx
New member | Level 2
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i've been having trouble to download some files from dropbox. I click to download the file, it starts, but then it stops, saying it Failed

Jane
Dropbox Staff
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Hey spinx

 

Welcome aboard! 

 

There are many reasons why this may be happening, hence I moved your post here, just to get an idea, though I 'd like to ask you whether @Vivian 's answer on the first page answers your query!

 

Let me know if you need further help!

 

Thanks, 

JaneA

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

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