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Download file gets to the end and is corrupt

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Download file gets to the end and is corrupt

New member | Level 2

Hello, I have a Pro Drop box account and myu client is sending me files that are around 5 GB

Some of them download and are fine and others download andare corrupt. 

There is no error message with the connection so I am very confused.

I am just downloading single files, not a folder

 

Please help

 

My email: [removed as per the Community's Guidelines]

1 Reply 1
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Re: Download file gets to the end and is corrupt

Dropboxer

Hi @Georgie Pinn; welcome to the Community and happy Monday!

 

Could you please try downloading those files through another browser and let me know if you still get the same results?

 

In case you do, I'd appreciate a screenshot of any error you might be getting so I can have a look too. 

 

Thanks a bunch, Georgie. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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