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Download from messenger to Dropbox

Download from messenger to Dropbox

New member | Level 2

I have never had a problem downloading a file from messenger to Dropbox until today. As of today I can’t download any old or new files to Dropbox from messenger. Anyone know why? My messenger and Dropbox apps are updated and I can’t figure out why. When I tap it in messenger to save it it doesn’t do anything.

1 Reply 1

Re: Download from messenger to Dropbox

Dropboxer

Hi @DW00, thanks for reaching out to us here!

 

If you haven't already, please try rebooting your device and try again.

 

If that doesn't do the trick, can you send me a screenshot of the option you're tapping which isn't responding, just to make sure we're on the same page?

 

Looking forward to hearing back from you!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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