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Drobox isn't synching from desktop

Drobox isn't synching from desktop

FedeLanzaTS
Explorer | Level 3

We started moving files from LAN to cloud, and i'm uploading all our documents from the desktop app.

I have this issue:

the 'small-sized' files (such .docx or .xlsx) were instantanely synched

the 'medium-to-big-sized' files (such .zip) are not synched

the .pdf files are not synched

 

I've tried all the steps (uninstallin/reinstalling, disconnecting my workstation, rebooting, shutting down/restarting pc, exorcism, voodoo rites and so on), but the problem is still here.

 

But, if i'm MANUALLY synching the file, the file is correctly uploaded, even huge-sized files.

 

Since i have an inane number of files yet-to-synch, is there a workaround to fix this problem (and not me "right-clicking->sync now" every single file in my directories)?

3 Replies 3

Re: Drobox isn't synching from desktop

Walter
Dropboxer
Hi @FedeLanzaTS; welcome to our Community and sorry to hear about this.

Can you please try fixing your hard-links and permissions following these steps and let me know if it helped improve matters?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Drobox isn't synching from desktop

FedeLanzaTS
Explorer | Level 3

I already did that steps - no results. 

The files "waiting-to-be-synched" are still waiting, without progress.

Re: Drobox isn't synching from desktop

Walter
Dropboxer
I see; thanks for the update @FedeLanzaTS.

If it's still stuck at the same number of files, may I reach out via email to investigate further?

You can also ensure that is not caused by an antivirus, a firewall or a VPN/proxy setting in the meantime. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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