Drobox isn't synching from desktop

[FedeLanzaTS]

We started moving files from LAN to cloud, and i'm uploading all our documents from the desktop app.

I have this issue:

the 'small-sized' files (such .docx or .xlsx) were instantanely synched

the 'medium-to-big-sized' files (such .zip) are not synched

the .pdf files are not synched

I've tried all the steps (uninstallin/reinstalling, disconnecting my workstation, rebooting, shutting down/restarting pc, exorcism, voodoo rites and so on), but the problem is still here.

But, if i'm MANUALLY synching the file, the file is correctly uploaded, even huge-sized files.

Since i have an inane number of files yet-to-synch, is there a workaround to fix this problem (and not me "right-clicking->sync now" every single file in my directories)?

[Walter]

Hi @FedeLanzaTS; welcome to our Community and sorry to hear about this.

Can you please try fixing your hard-links and permissions following these steps and let me know if it helped improve matters?

Thanks!

[FedeLanzaTS]

I already did that steps - no results. 

The files "waiting-to-be-synched" are still waiting, without progress.

[Walter]

I see; thanks for the update @FedeLanzaTS.

If it's still stuck at the same number of files, may I reach out via email to investigate further?

You can also ensure that is not caused by an antivirus, a firewall or a VPN/proxy setting in the meantime.