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Drop Box support/help

Drop Box support/help

New member | Level 2

I can't get a hold of anyone in the support center for dropbox.  the chat box is greyed out and the phone number is not working

1 Reply 1

Re: Drop Box support/help


Hi @Kim Rowley, thanks for messaging the Community!


Are you entering a phone number for the team to contact you on in the help page in the admin console, or do you see a phone number visible there?


If the chat option is grayed out, could you try switching browsers to see if this helps? Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 


If you need any further assistance, please let me know!


Community Moderator @ Dropbox

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