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The box icon on system tray stays at gray and says "Starting...". But, when files are changed on another computer, they are being synced. Should I be concerned? Is there a fix?
Thanks.
Dropbox 54.4.90
Windows 10 Pro
This is what mine look like. Our problem is slightly different.
When you closse the app or kill the task and you open it again it changes. But I guess in the end it's the same problem. It's more like the logo stuck in displaying those messages instead of going to "ready" (or whatever it says when it finishes syncing). I hope they fix it, because even if the files are correctly synced (I tried creating a txt file in my computer and it appeared normally in my cloud) it's kind of annoying.
I was having the same problem. I reinstalled the desktop app and now the "indexing, syncing" has gone away, but it is stuck saying "Dropbox 54.4.90 starting..."
In other topic, they posted this possible solution:
But the user reported that it didn't work at all.
Same.
Windows Explorer says files are synced, but the logo in the tray is stuck on starting, and I can't open any of my files
I'm having the same issue. In addition to the desktop app being stuck "starting" I also noticed that I'm getting a warning on my mobile app saying "Your Dropbox is full. Contact your admin for more space" There is no way that this is correct since I'm nowhere close to reaching my limit.
In my case I can normally open, edit or move files and it doesn't appear anything related to space... (I am 50% full). It's more like a problem with the task bar logo/icon.
We are having the same issues. I am not getting any response from anyone from dropbox. I pay monthly for this service and no response for over 4 hours is not okay. We are sitting ducks until this is resolved. I am able to use dropbox on my desktop, but not on any mobile devices. We pay for 1TB of data and have used 131GB. Please help.
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