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DropBox Sync removed some desktop folders and I can't find them

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DropBox Sync removed some desktop folders and I can't find them

New member | Level 2

Hello. I recently activated a sync funtion of Dropbox some how.. my mac folders/files have little blue "refresh" icons next to the names, as well as some green checks on some folders/files. Two very important folders are missing from my desktop, and I can't find them anywhere within the dropbox app. Please help, it seems these folders are completely gone. I've searched the trash bin, drop box files, and my computer files. Also, the folders that were left on my desktop are missing all of the contents from inside the folder!

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Re: DropBox Sync removed some desktop folders and I can't find them

Dropboxer

Hi there @AdamEazy; thanks for joining our Community!

 

I'm not exactly sure what happened, but it sounds like you may have enabled the computer backup feature. 

 

Could you take a look at the relevant Help Center article and let me know if that's the case?

 

While we're at it, please send me the exact status of the desktop app as shown in your system tray/menu bar so we can have a better look into this.

 

Thanks a bunch, Adam. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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